Privacy Policy

PRIVACY STATEMENT

SECTION 1 – WHAT HAPPENS TO YOUR INFORMATION?

If you purchase an item from our store, it is necessary to collect some personal information from you, such as your name, shipping address, and email address. This is all a normal part of the buy/sell process that helps us serve you better, so we know where to send the item, or so we can contact you if we need to give you additional information.

Anytime you browse our website, we will receive your computer’s internet protocol (IP) address. This happens automatically and allows us to gain information about your browser and operating system.

Email marketing (if applicable): If you have given permission to receive emails from us, we may contact send emails regarding the store, promotions, new products, or other notifications we think you will find useful or interesting.

SECTION 2 – PERMISSIONS

How do you get my consent?

There is implied consent that we may collect your personal information when you enter it into our system when making a purchase, arranging delivery or return, verifying your credit card, or completing any other transaction. We only collect and use this information to fulfil one of the purposes above.

We may ask to collect your personal information for another reason, such as to receive email promotions. In this situation, we will ask you for expressed consent, and you will have the choice of saying yes or no.

How do I withdraw my consent?

If you change your mind after opting-in, you may withdraw your consent at any point by emailing us at support@tcessentialoils.com  or mailing us at:

TC-TraditionContinues

PO BOX 127 Merritt, B.C.  V1K 1B8 Canada

SECTION 3 – DISCLOSURE

There are some situations where we may need to disclose your personal information. If you have violated our Terms of Service or we are required by law, then it may be necessary to disclose some or part of your personal information.

SECTION 4 – THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, or disclose your personal information so that they may perform services that they provide to us.

Please be aware that some third-party service providers on our website, such as payment transaction processors or payment gateways, have privacy policies of their own.

If you require further information about these providers, it is recommended that you read the third-party service providers’ privacy policies for full understanding of how they use your personal information. Some of these providers may be located in a different geographic area than you or us and may be subject to the laws of the jurisdiction in which they are located. To give an example for further understanding, if you are located in Australia and your transaction is processed by a payment gateway in Canada, then your personal information may be subject to disclosure under Canadian legislation.

If you leave our website or are redirected to a third-party website or application, you are not subject to our website’s Privacy Policy or Terms of Service.

SECTION 5 – SECURITY

We take all reasonable precautions necessary to properly protect your personal information. Using industry standards, we do our best to ensure your information is not in any way misused, disclosed, destroyed, lost, or altered.

When you provide your credit card information while making a transaction, the information is encrypted via secure socket layer technology (SSL) and is then stored with a AES-256 encryption. There is no way to have 100% secure information transmitted online; however, we do follow PCI-DSS requirements and any additional accepted industry standards that will help protect your information.

SECTION 6 – AGE OF CONSENT

When you use our website, you are at least the age of majority in your region of residence or if you are a minor dependent, you have been given permission to use the website by a guardian who is of the age of majority in your region.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

It is within our rights to alter this privacy policy at any time, so please review often. Any changes that occur will take effect immediately after they have been posted on the website. If we make any changes to the privacy policy, we will inform you of the change so you will have an opportunity to read through and make yourself aware of how your personal information is being handled, collected, disclosed, and under what circumstances.

In the event that our store merges with another company or is acquired, your information may be disclosed to the new owners for the purposes of selling products to you or contacting you via email if you have consented to email marketing.

QUESTIONS AND CONTACT INFORMATION

If you need to access, change, or delete any of your personal information, make a complaint, or have any questions or concerns, please contact our Privacy Compliance Officer at support@tcessentialoils.com  

CONTACT INFO